Refund/Returns Policy

Refund/Returns policy


We believe strongly in our products and their quality and want you to be completely happy with your purchase.  If you are disappointed in any way, please contact us within 14 days of purchase via email on This email address is being protected from spambots. You need JavaScript enabled to view it..  All refunds will be made in the original method of payment, excluding delivery costs.  


If you are returning the goods via post please note:

  • It may take up to 10 working days for your parcel to reach us
  • Returned items will be processed within four (4) workings days of receipt
  • Reasonable care must be taken when packaging the parcel so that goods are not damaged during transit


Return Address:

Timeless Truth Australia

Attn: Customer Service

P.O. BOX 3562